Frequently Asked Questions
Here are some questions/answers we are frequently asked. If you have additional questions which aren't covered here, please feel free to give us a call.
1. Do I need to have an appointment?
Yes, it is preferable. Patients are seen by appointment but we do accept walk-ins, if at all possible. Emergencies are always seen as promptly as possible.
2. What forms of payment do you accept?
Cash, Check, Mastercard, Visa, Discover, and CareCredit.
3. Can I make payments?
Payment is required at the time of service.
4. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 5 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also, a pre-anesthetic blood screen is required prior to undergoing anesthesia and surgery.
5. What is a pre-anesthetic blood screening?
This is a blood test run here in the clinic prior to surgery. It tests organ functions, blood counts, and the clotting function of your pet. The pre-anesthetic blood screening is done to assure your pet's safety during surgery and your pet's ability to heal following surgery.
6. How long do the sutures stay in after my pet's surgery?
For most spays/neuters, the sutures are placed internally and will not require removal. Pets having procedures involving removable sutures will be scheduled for a Re-Check appointment in 10 days following the surgery to remove the sutures.
7. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter; however, there are many advantages to having your pet spayed or neutered before they reach puberty. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing inter-male aggression, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreasing the surplus of unwanted puppies and kittens.
8. Do you board pets?
We will board pets for our current clients and new clients. We give scheduling priority to our current clients and patients. We will also board animals who have a medical condition that must be monitored.
9. What are the hospital hours?
Monday: 7:30am - 6:30pm
Tuesday: 7:30am - 6:30pm
Wednesday: 7:30am - 6:30pm
Thursday: 7:30am - 6:30pm
Friday: 7:30am - 6:30pm
Saturday: 9:00am - 2:00pm